Shipping policy

At Luve Llae, we're committed to delivering your order safely and efficiently. Please take a moment to review our Shipping Policy before completing your purchase.

Order Processing

Most orders are prepared and shipped within 1–3 business days after payment has been successfully received.

Please keep in mind:

  • Orders are processed on Monday through Friday, excluding weekends and public holidays.
  • During sales events, holidays, or periods of high order volume, processing times may take slightly longer than usual.
  • Once your package leaves our warehouse, you'll receive a shipping confirmation email with tracking details.

Shipping Methods

We currently offer shipping within the United States.

Standard Shipping

  • Order Value: $0.00–$49.99
  • Shipping Cost: $12.00

Free Standard Shipping

  • Order Value: $50.00 and above
  • Shipping Cost: Free

Expedited Shipping

  • Order Value: $0.00–$99.99
  • Shipping Cost: $18.00

Free Expedited Shipping

  • Order Value: $100.00 and above
  • Shipping Cost: Free

Tracking Your Order

After your order has been dispatched, a shipping confirmation email with your tracking number will be sent to the email address used at checkout.

Please allow 24–48 hours for the carrier to update the tracking information.

Shipping Information

Please double-check your shipping details before placing your order.

Luve Llae cannot be held responsible for delays, unsuccessful deliveries, or additional shipping charges caused by incorrect, incomplete, or outdated shipping information provided by the customer.

Once your order has entered the fulfillment process, shipping information can no longer be changed.

Shipping Restrictions

Please note the following shipping limitations:

  • Shipping is currently available within the United States only.
  • We are unable to deliver to APO, FPO, or DPO military addresses.
  • Packages returned because they were refused, unclaimed, or addressed incorrectly may require an additional shipping fee before being shipped again.

Lost or Damaged Shipments

After your order has been handed over to the shipping carrier, responsibility for transportation rests with the carrier.

If your package arrives damaged, we recommend contacting the carrier promptly to begin a claim.

Please keep the following items:

  • The damaged product
  • Original packaging
  • Shipping label
  • Any packing materials

These items may be required as part of the carrier's claims process.

If you need assistance, please contact our Customer Care team at contact@luvellae.com. We'll gladly help guide you through the process whenever possible.

Return Address Notice

The address listed below is not a return address.

Please do not send any returned merchandise to this location.

If you'd like to return an item, please contact our Customer Care team first to obtain return authorization and the correct return instructions.

Contact Information

Luve Llae

Email: contact@luvellae.com

Business Address:

31 Forthton Dr

Troy, MI 48084

United States

Not a Return Address

If you have any questions about shipping, order status, or delivery, please email contact@luvellae.com. Our Customer Care team aims to respond within 24–48 business hours and is always happy to assist.